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Giving Feedback to Students

To participate in clinical teaching of FIU HWCOM  students, you must have a clinical faculty appointment and undergo an initial orientation with the clerkship or course director, or their designee.  The following information is designed to supplement and reinforce what you gain from orientation.
Giving feedback is an integral skill for medical educators. Characteristics of quality feedback include:
  • Frequent
  • Timely – don't wait too long!
  • Named – "I'm giving you feedback…"
  • Limited – in bite size chunks, just as we provide patient education
  • Requires a credible source and a culture of respect and support - It’s all about the relationship! Learners need to know you are looking out for their learning and well-being.
  • Based on direct observation
  • Uses questions, thus promoting self-reflection. Some great questions include:
    • "What did you do well?"
    • "What can you improve?"
    • "What’s your SMART plan for improvement?" SMART=Specific, Measurable, Achievable, Relevant, Time-limited
  • Focuses on the process not the person – giving feedback about the process of learning or development of a skill creates a growth mindset whereas feedback about the person creates a fixed mindset in which growth does not occur. This is an example of feedback on the process: "You took in the feedback I gave you about avoiding medical jargon and used layperson’s language when explaining the patient’s diagnosis. Well done!" This is an example of feedback on the person, which is not helpful to the student: "You are such a smart student."

Resources

  • Giving Feedback: The University of Western Australia crafted the Teaching on the Run Tips Series.  Each Tip is less than two pages.
  • Free CME: FIU COM Online Teaching Modules on Giving Feedback for free CME.