Title: Client Support Services Manager
Office: AHC2 358
Department(s): Information Technology
Mr. Ramiro Acosta Jr. joined Florida International University (FIU) Herbert Wertheim College of Medicine (HWCOM) as part of the Information Technology department in 2009. Mr. Acosta Jr. is the Computer Support Supervisor and manages the Help Desk operations. The IT Help Desk provides comprehensive computer support for faculty, staff, and students of HWCOM and FIU Health. Additionally, he oversees IT support operations for the classrooms and learning facilities.
Prior to this role, he served as Sr. Computer Support Specialist for HWCOM. Mr. Acosta Jr. also worked for FIU as Field Team Engineer for the Software and Hardware division of University Technology Services.